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Tenvito

Behind the counter

You take the order.
Tenvito does the rest.

Your first look at the dashboard, and what happens after a customer presses “Order”. Today’s orders, every order, the day’s plan, the printing and the follow-up, sorted for you, so you can get on with the work you’re good at.

For food, shops and simple bookings. No technical skills needed.

Your dashboard

Two screens for your orders.
Today, and everything.

The first time you open your dashboard, these are the screens you’ll live in.

  1. Live orders

    Today, in the order you need it.

    The live orders screen shows today’s orders by collection time, the next one due at the top of what’s left. It updates in real time, so new orders slot in the moment they’re placed. Keep it open on a tablet at the counter and work down it.

    dashboard.tenvito.com

    Live orders · Today

    • 9:00Tom Walsh2 × Sourdough
    • 10:30Niamh RyanCinnamon buns × 6
    • 12:00Aoife KellyRye loaf, sliced
    • 2:00Mark DoyleChristmas hamper
    • 4:00Sarah ByrneBirthday cake
  2. All orders

    Every order, past and still to come.

    The orders screen holds every order you’ve ever taken: last week’s, today’s and the ones already booked for next month. Search by name, order number or date, and anything you need is a few taps away.

    dashboard.tenvito.com

    Orders

    Earlier

    • Tue 12Sarah Byrne · SourdoughCollected

    Today

    • Fri 4pmSarah Byrne · Birthday cakePaid
    • Fri 2pmMark Doyle · HamperPrepared

    Upcoming

    • Dec 23Aoife Kelly · Christmas orderPaid
  3. Open an order

    Everything about it, in one place.

    Open any order to see the lot: who it’s for, what’s in it, the answers to your questions, when they’re collecting, and that it’s paid. No scrolling back through messages to check what they asked for.

    dashboard.tenvito.com

    Order #1042

    Customer
    Sarah Byrne
    Birthday cake
    × 1
    Writing on the cake
    Happy 40th, Dave
    Collect
    Friday, 4pm
    Payment
    Paid
  4. Email the customer

    Talk to them from the order.

    Need to tell a customer something? Email them straight from their order in the dashboard, and it goes to the person who placed it. No hunting for an address or a phone number.

    dashboard.tenvito.com

    Order #1042 · Sarah Byrne

    Birthday cake
    × 1
    Collect
    Friday, 4pm

    Email to Sarah

    Sent
  5. Complete the order

    One tap when it’s done.

    Mark an order prepared when it’s ready, and collected when it’s gone. You can see at a glance what’s still to go, and nothing gets handed out twice.

    dashboard.tenvito.com

    Order #1042

    Sarah Byrne · Birthday cake

    1. ✓Paid
    2. ✓Prepared
    3. ✓Collected
  6. Reporting

    See the whole picture.

    Your reports go deeper than the day’s plan: the daily run, your stock requirements and lists of the particular items you need, all worked out from the orders. No spreadsheet.

    dashboard.tenvito.com

    This week

    Mon
    Tue
    Wed
    Thu
    Fri
    Sat

    Orders this week127

Daily planning

Every morning, the day’s plan is ready.

What to make, who it’s for and when, already worked out from the orders. Print it, and get on with it.

  1. What to make

    The day’s stock, added up.

    Every order for the day, totalled: what to make and how many, with the special requests. One tap prints it. No totting up notes at six in the morning.

    dashboard.tenvito.com

    Production · Friday

    Sourdough loaf
    24
    Cinnamon bun
    36
    Birthday cake
    3
    Mince pies, box of 6
    12

    Print list

    Sourdough loaf24

    Cinnamon bun36

    Birthday cake3

    Mince pies, box of 612

  2. Fulfilment list

    Who, what and when, in order.

    Every order for the day in collection order, with everything that matters: what’s in it, their notes and the answers to your questions. Print it and work down it, and nothing is missed.

    dashboard.tenvito.com

    Fulfilment · Friday

    • 9:00Tom Walsh · 2 × Sourdough

    • 11:00Niamh Ryan · Cinnamon buns × 6

      Gluten-free box, please

    • 4:00Sarah Byrne · Birthday cake

      Writing: Happy 40th, Dave

    Print list

  3. Packing slips

    Every bag labelled.

    A slip for every order, with the name, what’s in it and when it’s being collected, printed automatically. On paper or a sticker printer, and the right order goes to the right person.

    Order #1042 · Fri 4pm

    CustomerSarah Byrne

    Birthday cake× 1

    Paid

    Order #1043 · Sat 9am

    CustomerTom Walsh

    Sourdough loaf× 2

    Paid
  4. Smart printer

    Orders print as they come in.

    With a smart printer or a Sunmi handheld, every order prints the moment it lands: the customer’s name, what they ordered, when they’re collecting, and that it’s paid. Stick it on the grab bag and it’s ready to go. Kitchen tickets and customer dockets can go to separate printers.

    Order #1044 · Sat 9am

    CustomerTom Walsh

    Sourdough loaf× 2

    Cinnamon bun× 4

    CollectSat 9:00

    Paid

    Smart printer · Counter

    New orderOrder #1044 · Sat 9am

Running by itself

The rest happens on its own.

Set it once. Every one of these keeps working while you’re busy with the customers in front of you.

  1. Automatic emails

    Your customers always know where they stand.

    An order confirmation and a payment confirmation the moment they order. Sent by themselves, so nobody’s left wondering and you never chase.

    dashboard.tenvito.com

    Emails to Sarah

    • Tuesday, 9:14pmOrder #1042 confirmed…
    • Tuesday, 9:14pmPayment received…
  2. Time slots and cut-offs

    No surprise rush.

    Decide how many orders each time slot can take, and when ordering closes. When a slot is full, it closes itself. When the cut-off comes, so does the order book, and you know exactly what you’re making.

    dashboard.tenvito.com

    Collection · Friday

    9:000/8
    11:000/8
    1:000/8
    4:000/8

    Orders for Friday closed Wednesday at 6pm

  3. Stock

    Sold out closes itself.

    Set how many you can make. Every order counts it down, and when it reaches zero, it stops taking orders. No apologetic phone calls.

    Your shop

    Mince pies, box of 6

    12left

    Add to order

  4. Your own questions

    Ask what you need to know.

    The writing on the cake. The child’s name for Santa. Allergies. Add your own questions to anything you sell, and the answers follow the order all the way to the slip.

    Birthday cake

    Writing on the cake

    Order #1042

    Writing on the cake

    Happy 40th, Dave

  5. Simple bookings

    Not just orders. Bookings too.

    Tenvito isn’t a booking system, but it handles simple bookings the same way it handles orders: a visit to Santa, a table for four, a place in Saturday’s class. Time slots, a limit on places, confirmed by email.

    Santa’s grotto · Saturday

    10:000/6
    11:000/6

    Tables · Sunday lunch

    1:000/5

    Yoga · Saturday 9am

    9:000/12
  6. Your customers

    Know who your regulars are.

    Every order builds your customer list: who ordered, how often and how much. Filter the ones who came back, and you know exactly who to thank.

    dashboard.tenvito.com

    Customers

    Came back

    NameOrdersSpent
    • Sarah Byrne6€214
    • Tom Walsh1€9
    • Aoife Kelly4€132
    • Mark Doyle1€65
    • Niamh Ryan3€88
  7. Coupons and offers

    Bring them back.

    Send your regulars an offer with a code, money or a percentage off, and watch the orders come back in. That’s how one order becomes a regular.

    From The Bakehouse

    Christmas orders are open

    Thanks for coming back this year. Here’s something off your Christmas order.

    THANKYOU1010% off
    + 1 order+ 1 order+ 1 order

Behind the counter

Less admin.
More of what you’re good at.

Every order, list, ticket and label, handled. Start with a photo of what you sell.

Get started →