Behind the counter
You take the order.
Tenvito does the rest.
Your first look at the dashboard, and what happens after a customer presses “Order”. Today’s orders, every order, the day’s plan, the printing and the follow-up, sorted for you, so you can get on with the work you’re good at.
For food, shops and simple bookings. No technical skills needed.
Your dashboard
Two screens for your orders.
Today, and everything.
The first time you open your dashboard, these are the screens you’ll live in.
Live orders
Today, in the order you need it.
The live orders screen shows today’s orders by collection time, the next one due at the top of what’s left. It updates in real time, so new orders slot in the moment they’re placed. Keep it open on a tablet at the counter and work down it.
dashboard.tenvito.comLive orders · Today
- 9:00Tom Walsh2 × Sourdough
- 10:30Niamh RyanCinnamon buns × 6
- 12:00Aoife KellyRye loaf, sliced
- 2:00Mark DoyleChristmas hamper
- 4:00Sarah ByrneBirthday cake
All orders
Every order, past and still to come.
The orders screen holds every order you’ve ever taken: last week’s, today’s and the ones already booked for next month. Search by name, order number or date, and anything you need is a few taps away.
dashboard.tenvito.comOrders
Earlier
- Tue 12Sarah Byrne · SourdoughCollected
Today
- Fri 4pmSarah Byrne · Birthday cakePaid
- Fri 2pmMark Doyle · HamperPrepared
Upcoming
- Dec 23Aoife Kelly · Christmas orderPaid
Open an order
Everything about it, in one place.
Open any order to see the lot: who it’s for, what’s in it, the answers to your questions, when they’re collecting, and that it’s paid. No scrolling back through messages to check what they asked for.
dashboard.tenvito.comOrder #1042
- Customer
- Sarah Byrne
- Birthday cake
- × 1
- Writing on the cake
- Happy 40th, Dave
- Collect
- Friday, 4pm
- Payment
- Paid
Email the customer
Talk to them from the order.
Need to tell a customer something? Email them straight from their order in the dashboard, and it goes to the person who placed it. No hunting for an address or a phone number.
dashboard.tenvito.comOrder #1042 · Sarah Byrne
- Birthday cake
- × 1
- Collect
- Friday, 4pm
Email to Sarah
SentComplete the order
One tap when it’s done.
Mark an order prepared when it’s ready, and collected when it’s gone. You can see at a glance what’s still to go, and nothing gets handed out twice.
dashboard.tenvito.comOrder #1042
Sarah Byrne · Birthday cake
- ✓Paid
- ✓Prepared
- ✓Collected
Reporting
See the whole picture.
Your reports go deeper than the day’s plan: the daily run, your stock requirements and lists of the particular items you need, all worked out from the orders. No spreadsheet.
dashboard.tenvito.comThis week
MonTueWedThuFriSatOrders this week127
Daily planning
Every morning, the day’s plan is ready.
What to make, who it’s for and when, already worked out from the orders. Print it, and get on with it.
What to make
The day’s stock, added up.
Every order for the day, totalled: what to make and how many, with the special requests. One tap prints it. No totting up notes at six in the morning.
dashboard.tenvito.comProduction · Friday
- Sourdough loaf
- 24
- Cinnamon bun
- 36
- Birthday cake
- 3
- Mince pies, box of 6
- 12
Print list
Sourdough loaf24
Cinnamon bun36
Birthday cake3
Mince pies, box of 612
Fulfilment list
Who, what and when, in order.
Every order for the day in collection order, with everything that matters: what’s in it, their notes and the answers to your questions. Print it and work down it, and nothing is missed.
dashboard.tenvito.comFulfilment · Friday
9:00Tom Walsh · 2 × Sourdough
11:00Niamh Ryan · Cinnamon buns × 6
Gluten-free box, please
4:00Sarah Byrne · Birthday cake
Writing: Happy 40th, Dave
Print list
Packing slips
Every bag labelled.
A slip for every order, with the name, what’s in it and when it’s being collected, printed automatically. On paper or a sticker printer, and the right order goes to the right person.
Order #1042 · Fri 4pm
CustomerSarah Byrne
Birthday cake× 1
PaidOrder #1043 · Sat 9am
CustomerTom Walsh
Sourdough loaf× 2
PaidSmart printer
Orders print as they come in.
With a smart printer or a Sunmi handheld, every order prints the moment it lands: the customer’s name, what they ordered, when they’re collecting, and that it’s paid. Stick it on the grab bag and it’s ready to go. Kitchen tickets and customer dockets can go to separate printers.
Order #1044 · Sat 9am
CustomerTom Walsh
Sourdough loaf× 2
Cinnamon bun× 4
CollectSat 9:00
PaidSmart printer · Counter
New orderOrder #1044 · Sat 9am
Running by itself
The rest happens on its own.
Set it once. Every one of these keeps working while you’re busy with the customers in front of you.
Automatic emails
Your customers always know where they stand.
An order confirmation and a payment confirmation the moment they order. Sent by themselves, so nobody’s left wondering and you never chase.
dashboard.tenvito.comEmails to Sarah
- Tuesday, 9:14pmOrder #1042 confirmed…
- Tuesday, 9:14pmPayment received…
Time slots and cut-offs
No surprise rush.
Decide how many orders each time slot can take, and when ordering closes. When a slot is full, it closes itself. When the cut-off comes, so does the order book, and you know exactly what you’re making.
dashboard.tenvito.comCollection · Friday
9:000/811:000/81:000/84:000/8Orders for Friday closed Wednesday at 6pm
Stock
Sold out closes itself.
Set how many you can make. Every order counts it down, and when it reaches zero, it stops taking orders. No apologetic phone calls.
Your shop
Mince pies, box of 6
12left
Add to order
Your own questions
Ask what you need to know.
The writing on the cake. The child’s name for Santa. Allergies. Add your own questions to anything you sell, and the answers follow the order all the way to the slip.
Birthday cake
Writing on the cake
Order #1042
Writing on the cake
Happy 40th, Dave
Simple bookings
Not just orders. Bookings too.
Tenvito isn’t a booking system, but it handles simple bookings the same way it handles orders: a visit to Santa, a table for four, a place in Saturday’s class. Time slots, a limit on places, confirmed by email.
Santa’s grotto · Saturday
10:000/611:000/6Tables · Sunday lunch
1:000/5Yoga · Saturday 9am
9:000/12Your customers
Know who your regulars are.
Every order builds your customer list: who ordered, how often and how much. Filter the ones who came back, and you know exactly who to thank.
dashboard.tenvito.comCustomers
Came back
NameOrdersSpent- Sarah Byrne6€214
- Tom Walsh1€9
- Aoife Kelly4€132
- Mark Doyle1€65
- Niamh Ryan3€88
Coupons and offers
Bring them back.
Send your regulars an offer with a code, money or a percentage off, and watch the orders come back in. That’s how one order becomes a regular.
From The Bakehouse
Christmas orders are open
Thanks for coming back this year. Here’s something off your Christmas order.
THANKYOU1010% off+ 1 order+ 1 order+ 1 order
Behind the counter
Less admin.
More of what you’re good at.
Every order, list, ticket and label, handled. Start with a photo of what you sell.