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A Friday Behind the Counter

Taking the order is the easy bit. Here’s what the rest of the day looks like when the dashboard does the work, hour by hour.

GuideBakeriesButchersCafés & delisProducers

13 November 2026 · 3 min read

A baker behind the counter in the morning, with pastries and cakes laid out in front of her
Photo: Ekaterina Tyapkina / Unsplash

Anyone can take an order. A text, a DM, a call, a name in a notebook. The hard part is everything after: knowing what to make, getting it right, and handing the right bag to the right person.

So say you run a bakery. It’s Friday. Here’s your day.

6:00. The plan is already made.

You open the dashboard before you switch on the ovens. Every order for today is already added up: 24 sourdough, 36 cinnamon buns, 3 birthday cakes, 12 boxes of mince pies, with the special requests beside them. One tap prints it.

No totting up scraps of paper. No working it out in your head while the kettle boils.

7:30. Every bag has a name on it.

The fulfilment list runs in collection order, with everything that matters: what’s in each order, the notes, and the answers to your own questions, like the writing on the cake. A packing slip prints for every order, so each bag is labelled before the first customer arrives.

9:00. Doors open. The live screen takes over.

On a tablet by the till, the live orders screen shows today’s orders by collection time, the next one due at the top. It updates in real time, so a new order slots in the moment it’s placed.

If you have a smart printer, or a Sunmi handheld, every new order prints as it lands: name, items, collection time, and that it’s paid. Stick the ticket on the grab bag and it’s ready.

Nobody has to watch a screen. The order comes to you.

11:00. Sarah rings to check.

Was it “Happy 40th” or “Happy 41st”? Open her order and everything is there: the birthday cake, “Happy 40th, Dave”, Friday at 4, paid. No scrolling back through messages, no digging for the notebook.

4:00. One tap, and it’s done.

Sarah collects. Her order moves from Paid to Prepared to Collected, one tap each. You can see at a glance what’s still to go, and nothing gets handed out twice.

After close. The bigger picture.

The orders screen holds everything: last week’s orders, today’s, and the Christmas orders already booked for December. Search by name, order number or date.

And the reports go deeper still: the daily run, your stock requirements and the list of particular items you need, all worked out from the orders.

And while you were busy

Some of it happened without you at all. Confirmations went out the moment people ordered. Time slots closed when they filled. Stock counted down, and the sold-out item stopped selling by itself.

You took the orders. Tenvito did the rest.

See every screen, step by step. Take the tour behind the counter →